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PURCHASES AND RETURNS

Shopping

On damico.com you can make a purchase as a GUEST or as a REGISTERED customer.

Signing up is very simple. You will only be asked for the information necessary to facilitate the purchase process.

Inside the registration form you will find examples of format that will help you when entering some information such as the phone number.
You will always have information about your order available by entering your account section, if you are a registered customer, or using the link that was sent to you in the confirmation email, if you are a guest customer.

Contact

Returns

To take advantage of the free exchange of an item purchased on Damicoshop.com or in the shop, you must return it within 30 days from the shipping / purchase date of your order.

The options for returning the goods are as follows:

  • Damico shop

    You can return your order / purchase in any Damico shop where the purchase was made.

    Just deliver the items to be returned together with the purchase receipt.

    Do not forget that for the return to the store it is not necessary to make a request via the web / APP.

    Keep in mind that in the event that you cannot go to the store, someone you can trust can do it for you.

    How can you access your purchase receipt?

    • If you have an account on Damicoshop.com, log in with your username and password. In the details of the order to be returned you will find the option to download your electronic receipt.

    • If you made the purchase as a guest user, you will find the receipt in the link in the e-mails that we sent you relating to your order.

    Find here the store closest to you.

  • From home

    • If you made the purchase as a registered user: login with your username and password. You can request a replacement from the order details section. You will have to take care of the shipping costs.

    • If you made the purchase as a guest user: request the return by accessing the link in the e-mails we sent you relating to your order.

    Remember to send the items to be returned within 30 days from the shipping date of your purchase, before the return deadline expires.

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